HAVING bags go astray on a flight is rare but infuriating. Indeed, according to a study by Skytrax, lost luggage was passengers’ number one complaint last year, beating even flight delays and cramped seats. That frustration could become rarer still. The aviation industry is increasingly using radio frequency identification devices (RFIDs, pictured) to track bags. Airlines have begun to attach these RFIDs to luggage tags. Doing so could significantly reduce the number of bags that are mishandled.
Research by SITA, an IT firm, and the International Air Transport Association, an industry association, found that a widespread adoption of RFIDs could allow 99% of bags to be tracked successfully. Already, other new technologies have cut the number of mishandled bags in half since 2007. RFIDs could reduce that number by a further 25% over the next six years, even as volume continues to increase.
Currently, as the Los Angeles…Continue reading